Item #A05
Creating an Extraordinary Organization (Audio CD - $34.95)

Do you realize how much unhappiness at work is costing us? It is estimated that it costs American companies $300 billion a year in stress-related claims. That’s $7,500 per employee, just for being unhappy. And when you add in what it costs in terms of turnover, absenteeism, and the lack of creativity and productivity, the cost is in the trillions. Something like 80% of heart attacks occur at between 7:00 and 9:00 am Monday morning. What does that tell you? Just look at our culture: Monday is blue Monday, Wednesday is hump day and then Thank God it’s Friday

Here’s the good news: It doesn’t have to be that way. You can be an extraordinary leader. You can create a winning atmosphere at work. You can have a world-class organization. You can have rich, meaningful, quality relationships with the people at work – yes, I do mean with those exact same people you now work with.

This audio program first discusses what a paradigm is, that we live in a paradigm, and we are mostly unconscious about the nature of that paradigm. It points out that a paradigm is like water to the fish and that as long as the fish is in the water, that’s all there is. That’s the way it is for us. And, the reason why it is the way it is is because that’s the way the paradigm is set up. It’s only by becoming conscious of the paradigm can we begin to change the way we operate and produce the results we are not yet producing.

This program then distinguishes the conversation we live in, where it came from, and that it is going on in our heads 24/7. Mostly we don’t pay attention to this conversation, but we need to as it is very important. Why?

Because people are NEVER listening to others. They are listening to others THROUGH their own internal conversation. That internal conversation is always judging and analyzing what is being said and preparing its response. This is why people mostly don’t have the experience of being heard. When that conversation is explored further, it is seen that in the current paradigm, we have our attention on ourselves and what we are concerned with is our survival.

So this is why relationships don’t work. Party A has their attention on themselves and is concerned with their survival, Party B has their attention on themselves and is concerned with their survival, so whose listening to whom?

This program then distinguishes another way of listening, where we manage out internal conversation so that our attention is on the other person and this opens the door to rich, meaningful, quality interactions, the heart of success in relationship

  

The program then looks at another impact of this internal conversation. Specifically, people think that what they see is what is actually there. Not so. What happens in reality is that we project our internal conversation on everything and everybody. So all we ever see is our interpretation of what’s there, not what’s really there. What we see is not THE truth, only OUR truth.

Many examples are given as to how to use this information to create a reality worth living in. For example, mostly the way we relate to other people is base on out judgments and assessments. This leaves people feeling judged and unappreciated. As an alternative, we could use language to create or invent who people are for us. This is a truly REVOLUTIONARY idea, but just the kind of idea that is necessary if we want our relationships to stop being so hostile and start being peaceful.

Then this program explores something not found on any of the other audio programs, namely why relationships start out so wonderfully but inevitably break down. In this program you are going to learn that in all relationships we have expectations and intentions. Because no one ever lives up to ALL or our expectations ALL of the time and because things don’t always turn out the way we want, what’s predictable is that our expectations will be unfulfilled and our intentions will be thwarted, leaving us DISAPPOINTED.

Why the initial honeymoon stage of a relationship is so wonderful is that we are not dealing with these disappointments. But because people in general do not communicate their disappointments, they tend to build and build until the inevitable blow up or end of the relationship occurs.

This program lays out a STRAIGHT FORWARD FIVE STEP PROCESS for appropriately speaking about your disappointments and making it safe for other people to communicate their disappointments to you so you really should never have to deal with blow ups in relationships again.

Generally speaking, the process involves looking at your upsets in a very different way so that you can communicate them appropriately and not have the listener become defensive, listening so that the other can communicate their upsets, apologizing and forgiving. You will learn the true meaning of “I apologize” as well as what it doesn’t mean. You will also learn why it is so important to be willing to forgive.